FAQs

Repeated breaker trips, flickering lights, dead outlets, unusual heat, damaged wiring, or changes in equipment operation are reasons to request a professional assessment.

Note which rooms, circuits, outlets, lights, or equipment are affected; when the problem occurs; and whether any equipment or electrical work changed recently.

The existing service, panel, circuits, connected loads, proposed equipment, and applicable requirements must be evaluated together before the work is scoped.

Unexpected shutdowns, repeated protective-device trips, unusual heat or odor, inconsistent operation, or visible damage should be assessed before operation continues.

Provide the equipment purpose, manufacturer and nameplate information, symptoms, operating conditions, affected area, and any relevant electrical documentation that is available.

Share operating schedules, access restrictions, affected equipment, shutdown constraints, and safety procedures so the work and any necessary outage can be evaluated.

Capacity depends on the loads the generator must support, how they operate, the existing electrical system, and the intended backup-power priorities.

A transfer switch manages the connection between the normal electrical supply and generator power so the selected loads can be supplied through the installed system.

The generator model, manufacturer guidance, operating hours, environment, usage, and condition all affect maintenance needs.

Failed fixtures, flickering, damaged components, repeated trips, testing concerns, or changes in system operation should be professionally assessed.

The existing circuits and controls, fixture locations, intended light levels, operating conditions, access, and applicable requirements all affect the plan.

Provide the property type, affected system, existing equipment, observed issue, available documentation, and the outcome the project needs to achieve.

Water and electrical equipment require careful evaluation of the wiring, fixtures, protective devices, connections, and applicable safety requirements.

The cause may involve the fixture, wiring, connections, controls, transformer, protective device, or other parts of the electrical system and should be diagnosed directly.

The existing fixture and wiring, controls, protective devices, equipment condition, installation location, and proposed replacement must be reviewed together.

Failure to start, unexpected stopping, unusual noise, heat, vibration, odor, repeated trips, or reduced performance are reasons to request an assessment.

The motor condition, failure, application, equipment requirements, parts availability, and the practical scope of repair or replacement all need to be evaluated.

Provide clear nameplate details, the driven equipment, controls, supply information, operating conditions, symptoms, and any recent maintenance or changes.

Electrical planning should begin early enough to coordinate service needs, circuits, equipment, lighting, controls, routing, access, and the larger construction schedule.

Share available drawings, room uses, equipment specifications, lighting and control needs, service information, and construction milestones.

The sequence depends on the scope, applicable requirements, and construction schedule. These details should be coordinated with the project team after the work is evaluated.

The service, panel, existing loads, proposed charger, charging settings, circuit path, and applicable requirements must be evaluated before installation.

The location depends on the charger, parking arrangement, electrical route, environmental exposure, equipment rating, and applicable installation requirements.

Provide the vehicle and charger details, desired charging location, parking layout, panel location, available equipment documentation, and photos if requested.

Elevated lighting, service access, and exterior electrical work may require bucket truck access when the work location and site conditions make it appropriate.

Describe the work height and location, ground and access conditions, gates or obstructions, nearby structures or utilities, and where the truck could be positioned.

The work location, height, reach, ground conditions, clearances, surrounding hazards, and equipment needs must be evaluated before selecting an access method.

Low-voltage work can include wiring and connections for compatible communications, controls, and other connected building systems within Hanson Electric’s published service scope.

Routes, separation, device locations, equipment needs, access, future serviceability, and applicable requirements should be coordinated as one project plan.

Provide the building layout, device locations, equipment specifications, connection needs, available pathways, and the outcome the system must support.